Privacy Policy

Introduction

River Cree Casino (the “Casino”) is committed to safeguarding the privacy of our players and ensuring that personal data is handled responsibly and in compliance with applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in relation to our online casino services. By accessing or using our services, you agree to the terms outlined in this policy.

License Information

River Cree Casino operates under licenses regulated by the Alberta Gaming, Liquor and Cannabis (AGLC) and the Kahnawake Gaming Commission. These licenses ensure that our operations comply with the legal standards for iGaming in Canada, including strict adherence to privacy and data protection regulations.

Data Collection

We collect various types of personal data from our players to provide our services effectively. The categories of data we collect include:

• Registration Data: Information provided during account creation, including your name, date of birth, address, and contact details.
• Payment Details: Information necessary for processing transactions, including credit card details and banking information.
• Technical Logs: Data related to your interactions with our platform, which may include IP addresses, browser types, and device information.
• Cookies: Small data files stored on your device that help enhance your experience on our platform.

Purpose of Data Usage

The personal data we collect serves various purposes to enhance user experience and comply with legal requirements:

• Account Management: To create and manage your player account, ensuring a smooth gaming experience.
• Marketing Communication: To send you promotional materials and updates, with your consent.
• Anti-Fraud Checks: To monitor and prevent fraudulent activities and ensure the integrity of our services.
• AML Compliance: To adhere to Anti-Money Laundering regulations as required by law.
• KYC Procedures: To perform Know Your Customer checks to verify the identity of our players and comply with regulatory obligations.

Data Sharing

River Cree Casino respects your privacy and limits the sharing of your personal data to essential parties only. Data may be disclosed to:

• Payment Providers: To facilitate transactions and ensure secure payment processing.
• Verification Partners: To verify your identity and age as part of our KYC and AML compliance measures.
• Regulatory Authorities: To comply with legal obligations and respond to requests from government bodies.

User Rights

As a user, you have certain rights regarding your personal data, including:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.

To exercise these rights, please contact our support team.

Cookie Policy

River Cree Casino uses cookies to improve the functionality of our platform and enhance user experience. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate the site and use its features.
• Analytical Cookies: These cookies help us understand how users interact with our website, enabling us to monitor performance and improve our services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Data Security

We employ a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. This includes:

• Encryption: Sensitive information, such as payment details, is encrypted during transmission.
• Access Controls: We implement strict access controls to ensure that only authorized personnel have access to your personal data.
• Regular Audits: We conduct regular security audits and assessments to identify and rectify potential vulnerabilities.

Data Retention

River Cree Casino retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our support team. We are committed to addressing your inquiries promptly and thoroughly.

Conclusion

River Cree Casino takes privacy seriously and is dedicated to ensuring that our practices align with applicable laws and regulations. We prioritize our players’ safety and privacy while providing a secure and enjoyable online gaming experience. Your trust is important to us, and we strive to maintain the highest standards of data protection.